Vehicle
2021 NISSAN ROGUE
Manufacturer
Nissan North America, Inc.
Components
STEERING
Dates
Incident: 10/17/2023
Filed: 11/04/2023
Owner complaint summary
Tue 10/17/23...power steering assist failed...steering locked up while exiting my driveway. Had vehicle towed to Sutherlin Nissan 8125 E. Colonial Dr. Orl FL 32817. They repaired vehicle and I picked it up Fri 10/20/23. They claimed this was an anomaly and would never happen again. Thu 10/26/23 steering kept locking up and releasing...steering light on dashboard kept going on/off. Had vehicle towed to Sutherlin Nissan. They claimed they found nothing wrong and returned vehicle to me. Tue 10/31/23 felt steering acting when parking...drove around building complex and parked several times...felt nothing. Thu 11/2/23 after making a left turn while driving steering locked up causing me to lose control and end up diagonally across middle of road narrowly missing another vehicle. driver of other vehicle came to my assistance and thought I had a medical episode and wanted to call 911. I had to fight the steering to get it out of the middle of the road. She then thought I was under the "influence". I had to have her check the steering to convince I was not. She then remarked that I should not be driving a "defective" vehicle on the road which can easily cause an accident resulting in serious injury or even death to myself and /or other motorists. Had vehicle towed to Sutherlin Nissan. Fri 11/3/23 went to Sutherlin and told them I would not be driving the said vehicle again and like to turn it in under the "Lemon Law"......they refused.....I am here wondering what should be my next course of action. I still owe the Bank and am responsible for the payments/balance.... they have possession of the vehicle.. and I am without transportation. I am suspecting that the vehicle might have some history of steering problems with a previous owner and asked them to show me the previous service history...but they refused.
Official record ID (ODI): 11553540. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.