NHTSA complaint #11555330

Owner complaint summary

After occasional intermittent warnings (lasting 1-2 driving session with several months between warnings), the vehicle developed a persistent malfunction warning within 2-3 minutes of starting the vehicle. This warning indicated a fault with the lane assist camera that also disabled the vehicle's automatic emergency braking, blind spot warning, lane departure warning, and all adaptive cruise control and lane keeping assistance features in the car. Vehicle effectively has no operating ADAS features. Dealer was able to confirm malfunction warning and found DTCs c1b00 and c1b00-49 (camera unit malfunction). Dealer indicated replacement of camera was only solution available, and that it would not be covered by manufacturer warranty, despite the malfunction disabling several safety-critical ADAS features of the vehicle unrelated to the lane assist camera.