Verified government source

NHTSA complaint #11557722

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

SUSPENSION,FUEL/PROPULSION SYSTEM

Dates

Incident: 11/22/2023
Filed: 11/30/2023

Owner complaint summary

I have a 2022 Mitsubishi Outlander that I purchased July 26, 2023, from Ciocca Subaru of Philadelphia with a 100,000 mile/24-Month Dealership Warranty, an Extended Warranty in addition to the Manufacturer's Warranty, Ciocca Dealership Promise Warranty, Tire Warranty , Service, and Collision Care Program Warranties. The control arm broke as I was coasting in the parking lot of the supermarket on Wednesday, November 22nd, right before Thanksgiving. I was told on Friday by the Ciocca Subaru Dealer of purchase that the repairs had to be completed at a Mitsubishi Dealer, and told that it would not be covered in any of the warranties. Previous Mitsubishi Outlander's have had faulty/recalled control arms also. The vehicle was towed to Montgomeryville Mitsubishi at 1011 Bethlehem Pike, Montgomeryville, PA18936. To date, no one has looked at or egun repair and they refuse to provide a loaner vehicle. In the 4 months that I have had the vehicle, it seems that the fuel system is faulty also. The car will cut off when the vehicle shows 60 miles of gas remaining in the vehicle, which the vehicle is not on E (Empty).

This is an owner complaint filed with NHTSA (ODI #11557722). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11557722. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.