Verified government source

NHTSA complaint #11557785

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

ELECTRICAL SYSTEM

Dates

Incident: 11/28/2023
Filed: 11/30/2023

Owner complaint summary

While coming to a stop the engine start stop engaged causing the engine to turn off completely and would not restart when the throttle was pressed . The transmission shifted into neutral and the push button start would not fire the engine. Car would not go back to park. After locking and unlocking the door 30 seconds later it reset and the engine refired. This occurred with traffic flowing behind me and caused the car to be placed in neutral and the driver having no control over the vehicle. If this had occurred in an intersection while turning, the driver and occupants of the vehicle could be in significant danger of an accident. I took the car to the Acura dealer the next day and was told they had several complaints of this kind but would need to duplicate the issue on my car to assist me. If they could not duplicate the issue then the could not help me. At this time, it has not been inspected by the manufacturer. There were several warning lamps that came on when the car turned off.

This is an owner complaint filed with NHTSA (ODI #11557785). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11557785. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.