NHTSA complaint #11558024

Owner complaint summary

As I was driving down the interstate heading to a doctor’s appointment the unexpected happened with my Kia Telluride. My Telluride is a 2021 and only had roughly 37,000 miles on it, and I believe it is important to notate that I’ve never had any issues with this car since purchasing it. However, on this particular day, as I was driving down the interstate the entire window located on the drivers side at the rear back seat shattered. I thought someone may have hit me but as I pulled over there was no evidence of any damage besides the window shattering. There was no sign of rocks, material, or anything that would have caused the shatter. I called the police prior to examining the vehicle who stated that the window appeared to have shattered at its own discretion and therefore they could not file a police report. I did however pay to have the window replaced, and pay to have glass removed from every inch of my car as the glass shattered everywhere. The biggest concern was that the chunks of glass/shatters were mostly in my one year old daughters car seat. The police stated that if she was in her car seat at the time of the window “explosion” she would have been severely injured or even possibly death due to the large amount of glass. As a driver of the vehicle, I myself had pieces of glass fly into my arms while I was driving, but I thank God my Duaghter was not in the car with me that day. Not only is this harmful to the driver or passengers but also harmful to other drivers as it could have caused an accident. I am still nervous to this day about having my kids in my telluride as I never know if the window may shatter. This is a worry I never had before and believe this is worth investigating. I never had any signs, warning lights, or any warning of this event, as I was simply driving, heard a loud boom and realized the window had shattered and glass was everywhere.