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NHTSA complaint #11558553

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MERCEDES-BENZ GLC 300

Manufacturer

Mercedes-Benz USA, LLC

Components

ELECTRICAL SYSTEM

Dates

Incident: 08/07/2023
Filed: 12/05/2023

Owner complaint summary

The contact owns a 2020 Mercedes-Benz GLC300. The contact stated that while operating the vehicle, the 12-Volt battery warning light remained illuminated. The contact stated that while driving at various speeds, the vehicle shut off. The failure also occurred while driving on a busy freeway. The vehicle was towed to the local dealer who diagnosed that the STOP/START button was faulty and needed to be replaced. The STOP/START button was replaced but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 40,000.

This is an owner complaint filed with NHTSA (ODI #11558553). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11558553)Back to reports

Official record ID (ODI): 11558553. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.