afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11559480

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MERCEDES-BENZ GLC350E

Manufacturer

Mercedes-Benz USA, LLC

Components

STRUCTURE

Dates

Incident: 12/01/2023
Filed: 12/11/2023

Owner complaint summary

The contact owns a 2019 Mercedes-Benz GLC350. The contact stated that while being serviced the mechanic observed two cracks in the middle of the sunroof panel. The contact stated that he believes the cracks are associated with NHTSA Campaign Number: 21V197 (Structure). The vehicle was taken to a dealer where it was diagnosed that the sunroof panel (205-780-00-22-40) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and he also filed a complaint (03902387). The failure mileage was approximately 40,000. The contact stated the left/passenger side roof drip molding is also cracked. This is a stationary panel that is part of the panoramic sunroof assembly.

This is an owner complaint filed with NHTSA (ODI #11559480). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11559480)Back to reports

Official record ID (ODI): 11559480. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.