Vehicle
2020 LINCOLN NAVIGATOR
Manufacturer
Ford Motor Company
Components
POWER TRAIN
Dates
Incident: 01/01/2024
Filed: 01/01/2024
Owner complaint summary
Driving vehicle for an approximately 70 miles highway trip, the vehicle was experiencing some hard shifts/poor shift quality prior to overheating. Temperature in vehicle for the transmission was reading 237 degree Fahrenheit when we stopped at a light after exiting the highway. We noted smoke and saw oil on the exhaust, which is a concern for fire. We noted a burning smell as well. Rear hatch of vehicle was sprayed with fluid, which we think is transmission fluid, causing a visibility concern out the rear windshield. The transmission had been previously rebuilt and a prior complaint filed. There were no error messages displayed in the vehicle. I have attempted to contact the dealership but they are closed on 1/1/24. I reached out to Lincoln Concierge and filed a complaint.
Official record ID (ODI): 11562917. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.