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NHTSA complaint #11563894

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

POWER TRAIN

Dates

Incident: 11/25/2023
Filed: 01/06/2024

Owner complaint summary

Frequently while traveling at 35 mph to highway speeds, while needing to accelerate slightly to avoid traffic, change lanes, pass, etc. the Navigator needs to downshift. It drops out of gear and seems to fail to find a lower gear resulting in a neutral like gear, loss of power, engine revving sometimes to redline. This was happening frequently during a family Thanksgiving trip in 2023. It is very scary when this happens, especially at interstate speeds in traffic. It is very unsafe!

This is an owner complaint filed with NHTSA (ODI #11563894). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11563894)Back to reports

Official record ID (ODI): 11563894. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.