Vehicle
2019 ACURA MDX
Manufacturer
Honda (American Honda Motor Co.)
Components
ENGINE
Dates
Incident: 10/10/2023
Filed: 01/10/2024
Owner complaint summary
Beginning in October of 2023, I was hearing an engine knock/ticking. Acura tech support at the local dealership said my rear cylinder head needed to be replaced. I asked Acura how, since my car is only a few years old, could this cylinder head already be bad. They responded that these vehicles are mass produced by the hundreds of thousands and sometimes bad parts or installations slip through. I paid $7,500 for the new cylinder head, but now I see the new recall about engine crank shaft and the connecting rod bearing can wear and cause damage to the engine. It further says if you hear engine knocking, to immediately call Acura.
Official record ID (ODI): 11564571. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.