Verified government source

NHTSA complaint #11565161

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 HONDA CR-V

Manufacturer

Honda (American Honda Motor Co.)

Components

STEERING,SUSPENSION,LANE DEPARTURE

Dates

Incident: 12/01/2023
Filed: 01/12/2024

Owner complaint summary

My CR-V Lane Keep Assist will pull my vehicle one way or the other jarringly violently, and will overcorrect itself the rest of the time. The result being that I have nearly totally stopped using the feature. Recently, though, I have noticed a sticking point just off of dead center when steering in either direction- at any speed. The worst part of this issue is that it causes turning to be unsmooth because the wheel doesn't turn smoothly. At any speed, I can notice the weighting of the steering wheel when I hit the (replicatible) sticking point- and then it is as if the vehicle "skips a few steering teeth" because it cause the wheel to turn a little more quickly as if to catch up to where I had intended to point the tires. This issue has persisted to the point that I googled to see if other owners were having this issue, and that's when I discovered that NHTSA had added the 2023 CR-V to an existing complaint involving Honda Civics with the same steering components. I wish to lodge my complaint in the hopes of making Honda and the NHTSA aware that this issue is also affecting 2024 CR-Vs. I am extra frustrated because I feel like my front suspension/steering components are clunking where that was not an issue over the early life of the vehicle. For reference, I have put 13000 miles on the vehicle since purchasing 07/27/2023.

This is an owner complaint filed with NHTSA (ODI #11565161). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11565161. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.