Verified government source

NHTSA complaint #11565419

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

SEAT BELTS

Dates

Incident: 11/10/2023
Filed: 01/14/2024

Owner complaint summary

My driver side seat belt doesn't roll back up after it is taken off. I have to manually force the belt to go up. This happened to my wife's Jeep Grand Cherokee and there was a recall on hers. This seems to be the same issue. I am afraid that the seat belt will eventually malfunction.

This is an owner complaint filed with NHTSA (ODI #11565419). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11565419. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.