NHTSA complaint #11565974

Owner complaint summary

While crossing through an intersection, the vehicle began to shutter and would not accelerate. I had just enough power to turn into a store parking lot where the vehicle lost all power, illuminated the battery warning light, and would not restart. After 30-45 minutes, the vehicle was able to start again using a jump box. I began a test drive around the parking lot and the vehicle shuttered again and lost all power while in the middle of the parking lot. At no point were we able to start the vehicle again however the battery continued to power the lights. Vehicle was towed to a nearby dealer. Prior to this there were a few instances where the vehicle either failed to start or failed to turn off after first pressing the Start/Stop button but I dismissed those as outliers since it would start up at the next activation. My vehicle lost power in the middle of a non-busy intersection and a quiet parking lot however this could've happened on a highway. Problem was confirmed by the nearby dealership Vehicle component has only been inspected by dealer No prior warning lights or messages other than what was mentioned.