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NHTSA complaint #11566434

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 BMW X5

Manufacturer

BMW of North America, LLC

Components

ELECTRICAL SYSTEM

Dates

Incident: 01/09/2024
Filed: 01/19/2024

Owner complaint summary

My vehicle has experienced failure of the power control system 4 times. The issue first occurred at 9,905 miles 8 months after my new car purchase. The dealer has attempted repairs under BMW corporate guidance yet the same failure has occurred repeatedly. When the failure occurs a warning message instructs that you stop driving immediately. The failure can cause malfunction of power systems. In the most recent incident on January 9 the power steering began to fail. Given the inability to correct the problem and having to cease driving when the malfunction occurs I believe the vehicle is unsafe to drive. I contacted BMW North America after the most recent repair and they are unwilling to replace car. They offered me $1,500 loyalty credit despite the fact that the car has proven unsafe to drive

This is an owner complaint filed with NHTSA (ODI #11566434). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11566434)Back to reports

Official record ID (ODI): 11566434. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.