Verified government source

NHTSA complaint #11568105

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

UNKNOWN OR OTHER

Dates

Incident: 12/27/2023
Filed: 01/26/2024

Owner complaint summary

We were on a trip home from the Holidays about 400 miles away when we heard a huge explosion! The front sunroof exploded and rained glass all over us. It was a clear night with no other cars around. We had to pull over and find something to cover over the sunroof because it was so loud and shooting bits of glass all over us and our dog. We made it home. We are still waiting on insurance to fix it. This really scared us.

This is an owner complaint filed with NHTSA (ODI #11568105). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11568105. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.