NHTSA complaint #11568996

Owner complaint summary

On 4 separate occasions my 2023 Kia Telluride has failed to accelerate from a stop. First occurrence was [XXX] while turning left at a light. RPMs went at high as 3,000 while car slowly idled about 5-8mph through the intersection and would not accelerate. Same thing occurred 2 days later after trying to accelerate from a stop sign. Most recent occurrence was [XXX]. 3/4 occurrences vehicle was in "Snow" mode. Brand new winter tires were placed 12/18/23. Most recent occurrence vehicle was not in thick snow but in "Snow" mode. No warning lights or messages ever came on with any of the 4 occurrences. After repeated attempts of stepping on and off the gas peddle vehicle eventually accelerates. Acceleration delays have lasted as long as 90 seconds. I am VERY grateful that first left turn when this happened no cars were coming through the intersection as it may have resulted in a T-bone accident where by baby was in the back seat passenger side. Car is going to the dealer at Campbell, Missoula MT tomorrow but they already told me if they cannot reproduce the occurrence then there's nothing they can do which seems like a MAJOR liability to Kia and even greater SAFETY concern to drivers and their families. Similar complaint can be found with ODI#11560843. Here is a link to Kia Telluride drivers all with the same complaint. [XXX] Please help us get Kia to rectify this major safety issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)