Verified government source

NHTSA complaint #11569851

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

SEAT BELTS

Dates

Incident: 12/11/2023
Filed: 02/04/2024

Owner complaint summary

Seat belt would not release. The first dozen or so times it was extremely difficult to get it to release. Over time it became less difficult, still a struggle. It is currently at Audi of Greenville, SC waiting for a replacement part for a safety issue at a cost of almost $800.

This is an owner complaint filed with NHTSA (ODI #11569851). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11569851. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.