Verified government source

NHTSA complaint #11569909

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 MERCEDES-BENZ GLC300

Manufacturer

Mercedes-Benz USA, LLC

Components

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

Dates

Incident: 02/05/2024
Filed: 02/05/2024

Owner complaint summary

The car randomly shows an empty tank of gas at the start of the day, when there was a half tank of gas remaining. I filled the gas, but the car did not register any fuel-up and kept showing empty. I took it to the dealer for repair and the fuel tank sensor was replaced under warranty a month ago. Now, this week the same issue reappeared. The car began showing no gas in the tank on a random morning last week and remained driveable for a couple of days. The gas levels reappeared corrected on day #3. Today, 4 days later, the car went back to showing zero gas, and shut off while I was driving on an expressway with my minor child in the car. All of the lights on the dash lit up, and the car stopped. It is immovable. It could have caused a severe or fatal accident and this is totally unacceptable!! This is the third time this issue appears on a brand new car that I’ve had less than a year, with 15k miles.

This is an owner complaint filed with NHTSA (ODI #11569909). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11569909. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.