Verified government source

NHTSA complaint #11569930

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 INFINITI QX60

Manufacturer

Nissan North America, Inc.

Components

ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE

Dates

Incident: 01/30/2024
Filed: 02/05/2024

Owner complaint summary

I was driving to work and then the vehicle stopped working once I reached a red light. It would not start and had a burning smell with smoke coming out. I had to call the police which they deemed undrivable and not safe. The car said battery but upon inspection it was a starter and possible belt problem. I've only had this car for less than three months and did an initial inspection where everything was deemed good. Now the car has not shown any problems and had an oil change for basic militance. I had no indications what so ever. It is currently being inspected by the dealer but I have heard back. I do know however, The towing company had tried to turn it back on and it was unsuccessful in both attempts. They had to forcefully tow the car which left tire marks.

This is an owner complaint filed with NHTSA (ODI #11569930). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11569930. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.