Verified government source

NHTSA complaint #11570137

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 HONDA CR-V

Manufacturer

Honda (American Honda Motor Co.)

Components

STEERING,UNKNOWN OR OTHER

Dates

Incident: 01/28/2024
Filed: 02/05/2024

Owner complaint summary

While travelling home from Champaign, IL on [XXX] towards Springfield, IL, we had been on the road for approximately an hour, when there was a loud metallic bang & I lost all steering control. The CR-V violently jerked to the right and exited the interstate at approximately 70mph (I was on cruise control), travelled down an embankment hitting several trees and came to a stop in trees on the edge of a farm pond. All airbags deployed, and per the Tow company, the engine and transaxles departed the vehicle and were found a short distance in front of the vehicle. The car stayed upright and continued straight after departing the roadway. what component failed & is it available for inspection - steering, exact component unknown. unknown if available for inspection, vehicle released to state farm 1/29 how was safety put at risk - caused severe crash with serious injuries. total loss of control could have been fatal if traffic was heavier has the problem reproduced - no has the vehicle been inspected by manufacturer, police, insurance etc - unknown, vehicle was released to state farm 1/29 were there any warning lamps or symptoms? - no INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Crash reported2 injuries reported
This is an owner complaint filed with NHTSA (ODI #11570137). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11570137. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.