Verified government source

NHTSA complaint #11570412

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 BUICK ENVISION

Manufacturer

General Motors, LLC

Components

ELECTRICAL SYSTEM

Dates

Incident: 02/01/2024
Filed: 02/06/2024

Owner complaint summary

Got in the vehicle to start the engine and the instrument cluster stop showing all readings of the gauges would not display the screen blacked out and none of the gauges were working. There were no warnings lamps or nothing out the ordinary the instrument cluster just went out. This is the first time it has ever done this.

This is an owner complaint filed with NHTSA (ODI #11570412). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11570412. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.