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NHTSA complaint #11571313

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MERCEDES-BENZ GLC 300

Manufacturer

Mercedes-Benz USA, LLC

Components

AIR BAGS

Dates

Incident: 02/09/2024
Filed: 02/11/2024

Owner complaint summary

We hit a deer at 50mph. Active restraint system pulled us back into our seats. Cabin filled with white smoke/powder. Windows automatically lowered a few inches. Dash display panel issued fault alarms on all airbags and emergency braking systems; front and rear. Vehicle automatically contacted Mercedes SOS and dispatched police. Air bags never deployed.

Crash reported2 injuries reported
This is an owner complaint filed with NHTSA (ODI #11571313). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11571313)Back to reports

Official record ID (ODI): 11571313. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.