Vehicle
2020 MAZDA CX-5
Manufacturer
Mazda Motor Corp.
Components
UNKNOWN OR OTHER
Dates
Incident: 02/11/2024
Filed: 02/15/2024
Owner complaint summary
While backing the vehicle the rear camera sometimes goes off because the screen in the car keeps switching itself to night mode, radio channel, Bluetooth, clock setting and sometimes the screen freezes which is very dangerous while reversing. The car is a CX5 Mazda Touring 2020. I called Mazda dealer today he told me it will cost me $300 to $400. There are no sign of malfunction on the dashboard so far but the radio screen keeps malfunctioning all the time especially when driving and reversing, it been happening for the last 5 days.
Official record ID (ODI): 11572257. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.