Vehicle
2021 SUBARU OUTBACK
Manufacturer
Subaru of America, Inc.
Components
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Dates
Incident: 02/19/2024
Filed: 02/20/2024
Owner complaint summary
As I was approaching a T intersection and preparing to stop at the stop sign, I started to apply my brakes when all of a sudden my car accelerated and lunged forward almost into the path of oncoming traffic on the intersecting road. As I had originally started to apply my brake, it felt as if the brake dropped slightly under my foot but, as the car lunged forward, I immediately jammed on the brake so I am not 100% sure about that dropping sensation. It all happened within a matter of seconds. Anyway, jamming on the brakes stopped the forward momentum and the car stopped before actually entering the path of an oncoming car. If I had started to brake any closer to the intersection, I may not have had time to stop the car in time to avoid a broadside collision with the oncoming car. I have owned this car about a year and a half and this is the first time anything like this has happened. There was no warning lamps, messages etc at the time or prior to the incident. After the incident, my husband checked online and saw that others have described a similar experience with their Subarus and, apparently, there is an ongoing lawsuit involving this problem. This just happened last evening so I have not yet taken my car to the dealer to be inspected but plan to do so soon.
Official record ID (ODI): 11572939. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.