Verified government source

NHTSA complaint #11573172

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 NISSAN ROGUE

Manufacturer

Nissan North America, Inc.

Components

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

Dates

Incident: 02/08/2024
Filed: 02/21/2024

Owner complaint summary

IN first or second year of ownership the car spontaneously braked on 2 occasions. Both times after going over road damage. - I had no damage and thought related to rd condition, did not report. About 2 weeks ago Chassis warning came on momentarily then malfunction error came on but went off for rest of day. Next day Malfunction Error for AEB system came on again AND HAS REMAINED ON. I had trusted independent auto body shop computer person run scanner evaluation. some 30 items lit up but 2 didnt clear suggesting possible wire harness. On line many customers noted difficulty finding the right dealer or repair shop the first time , often going to several before problem corrected, Nissan says all dealerships are independent and wont recommend one. Consumers talk about possible recall pending for 2017,18,19 Rogue. mine is 2019. I want to go to most expert for this concern -should it be a collision expert or general dealer repair for this safety concern. Thank you

This is an owner complaint filed with NHTSA (ODI #11573172). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11573172. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.