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NHTSA complaint #11573839

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MINI COUNTRYMAN

Manufacturer

BMW of North America, LLC

Components

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

Dates

Incident: 02/21/2024
Filed: 02/25/2024

Owner complaint summary

This car is a PHEV. I experienced a drivetrain malfunction warning noted on instrument display. Vehicle states it can continue to be driven “moderately” with reduced drivetrain output. This is similar to an incident recently in which the instrument cluster stopped working following a drivetrain warning on the instrument cluster. Dealer has not yet diagnosed this latest problem but for the previous issue states it is due to high voltage battery not being fully charged when driving but does not acknowledge any faults with the system.

This is an owner complaint filed with NHTSA (ODI #11573839). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11573839)Back to reports

Official record ID (ODI): 11573839. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.