Verified government source

NHTSA complaint #11574209

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

FORWARD COLLISION AVOIDANCE

Dates

Incident: 02/01/2024
Filed: 02/27/2024

Owner complaint summary

My vehicle has been malfunctioning with the automatic emergency brake. A total of 5 times. I am driving down the road going around 50-65 mph I am the only one in my vehicle and all of the sudden it puts the emergency brake on. It’s like someone else takes over my vehicle. Fortunately I have not been rear ended. Nobody has been in front of me when this happens the first time. It is not linked to or to be confused with the collision warning, it is wholly the emergency braking system that is put on with the light stating this & throws me forward into the steering wheel. I towed my vehicle into the Bakersfield Hyundai shop & they have been unable to duplicate my problem with the vehicle. I have lost ALL confidence in my vehicle due to it has done it a total of 5 times and I just got it in September 2023. It has been in the shop for this month. Was taken to them by tow truck on 2/7/24. Was told by tow truck driver that I would be in body bag if it happened again especially in front of a diesel truck. This is either a first of a major recall or a Lemon car. Either way not wanting to get in it again. Needs to be addressed and they can’t do anything about it. I do not have any pictures of my vehicle due to it is an internal issue but I do have the paperwork from the dealership shop.

This is an owner complaint filed with NHTSA (ODI #11574209). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11574209. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.