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NHTSA complaint #11574894

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 AUDI Q7

Manufacturer

Volkswagen Group of America, Inc.

Components

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

Dates

Incident: 10/18/2023
Filed: 03/01/2024

Owner complaint summary

In the first 10K miles the motherboard had to be replaced. Then the volume dial twice. Then the fuel sensor broke and because of its placement the entire gas tank had to be replaced. Next up at 45K the Medtronic (brains of the transmission had to be replaced and then the differential was having problems and they were debating working on it. I went to sell it at 48K miles before the warranty expired and during the inspection it was noted the two engine mounts were leaking and needed to be replaced. After I sold it to an Audi dealer, different than the Audi dealer I had purchased the car from and where I had all the warranty work done, I found out the CARFAX report showed NONE of the repairs made by the original Audi dealer to the car. Seems fradulent to me by the original Audi dealership who did all the major repairs.

This is an owner complaint filed with NHTSA (ODI #11574894). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11574894)Back to reports

Official record ID (ODI): 11574894. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.