NHTSA complaint #11575503

Owner complaint summary

To Whom It May Concern, The issue I am reporting is that the drivers side of my cargo bin on my 2020 Ram Rebel is opening on its own. This has occurred many times while I was driving and most times, items inside the cargo bin have fallen out on the road. This issue is also taking place when the vehicle has been parked and locked, as I come out in the morning or return from an errand and the ride side drivers cargo bin is wide open. I have also had items stolen because of this. This shortcoming is now also killing my battery all the time, since after I jump the vehicle, I can hear the locking mechanism attempting to lock and unlock on its own. I feel this is a huge liability since the contents of the bin are sometimes landing in the roadway behind my truck. I contacted Crown Dodge in Ventura, Ca and they have stated they have never heard of this situation before. When I look on-line for similar complaints, many people are saying the exact same thing as their drivers side cargo bins are opening due to an electrical wire loom shortcoming. Some of these individuals have taken their trucks to their local Dodge dealers and they are changing the wire loom and adding additional weather protection to it to correct the issue. This situation, if not addressed will cause damage to vehicles behind the trucks if not accidents as the contents of the bin can immediately become unsecured and effect all vehicles behind it. I have now opened the top of my bin and disconnected the leads powering the lock switch and it seems to be working as the bin is locked all the time and I will now need to use my key to unlock it. This has also kept my battery from draining, but I feel the dealer should step up and correct this very dangerous situation on their own before the liability for accidents and/or damage is directed to the truck owners themselves. Please access u-tube "2020 Ram 1500 Ram Box Opens By Itself". These complaints began years ago. Thank you for your help, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)