NHTSA complaint #11575538

Owner complaint summary

The plastic bumper cover on the front of the vehicle came detached as I was driving 60mph in a construction zone. It got sucked underneath the front of the vehicle and was grinding against the front tires. There is even damage to the driver side bumper from this. I pulled over as soon as we were out of the construction zone, and we pulled the bumper out from under the car. This could have been a much bigger issue! It could have caused an accident that could have injured or killed someone. What if the bumper flew off into another vehicle and caused the driver to lost control? What if the bumper hit the tire just right and caused me to lose control and have an accident? It is my understanding that there IS a safety recall for this very issue. However, I was made known of the safety recall in OCTOBER OF 2023. It is now MARCH OF 2024, and there is still no “official” remedy available. This is unacceptable! I am told by the dealership and the manufacturer that I am just supposed to drive around without my bumper attached for an unknown amount of time until a remedy is available. I am very concerned about the safety issues at hand and I would urge that a remedy be made available for this matter immediately.