NHTSA complaint #11576611

Owner complaint summary

I have a 2023 Ford bronco that has the 2.3 L engine and seven speed manual transmission. It was originally purchased in January 2023. I live in Colorado so it is cold and on cold mornings, since I have received delivery of the vehicle, It has made and continues to make a grinding, scraping sound when the vehicle is in neutral, or the transmission is not engaged. The grinding, scraping sound will occur when driving in first, second, and third gear. If the weather is warm, as over last summer, it does not make the grinding, scraping sound. It has been consistently documented amongst other owners of this particular vehicle, the new sixth generation Ford bronco full-size vehicle with the 2.3 L engine and seven speed manual transmission , that these transmissions make this grinding, scraping sound. I have had it investigated by my local Ford dealership on two separate occasions, and although the tech on site at the dealership states that he can hear the grinding sound and agrees that it is an abnormal sound for a vehicle transmission to make, the Ford motor company has refused to do any type of repair or modification, or replacement of the transmission in my particular vehicle to correct the problem. However, when discussing this problem with other Ford bronco owners, Ford motor company’s response has been very irregular, one friend, in particular, has had his transmission replaced. I am very concerned that as transmissions tend to suffer with wear and tear, that should this transmission fail early due to the grinding, scraping sound, ford motor company will not replace it under warranty, stating that it was my fault or expected wear and tear, that the transmission failed early, when, in reality, it is just as likely that the early failure would be due to this abnormal, grinding, scraping sound.