Verified government source

NHTSA complaint #11577328

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 VOLKSWAGEN ID.4

Manufacturer

Volkswagen Group of America, Inc.

Components

FORWARD COLLISION AVOIDANCE

Dates

Incident: 03/06/2023
Filed: 03/14/2024

Owner complaint summary

RE: Case No: [XXX]- VIN: [XXX] Consumer: [XXX] & [XXX] Manufacturer: Volkswagen/Audi of America, INC Semi-Autonomous Stop/Go and Adaptive Speed Technology To All Concerned: My take on the following is that not automatically resuming adaptive cruise control after a lengthy stop or if the driver is looking away from the road is the choice. Just broaching the subject of Evaluating Semi-Autonomous Stop/Go and Adaptive Speed Technology indicates they have reason to investigate. Evaluating Semi-Autonomous Stop/Go and Adaptive Speed Technology Insurance Institute for Highway Safety The IIHS outlines the full list of criteria that qualifies a vehicle for a good rating: •Monitors both the driver’s gaze and hand position •Uses multiple types of rapidly escalating alerts to get the driver’s attention •Employs a fail-safe procedure to slow the vehicle, notify the manufacturer and keep automation off limits for the remainder of the drive •Requires automated lane changes to be initiated or confirmed by the driver •Does not automatically resume adaptive cruise control after a lengthy stop or if the driver is looking away from the road •Does not discourage steering by the driver while lane-centering •Prohibits automation features if the seat belt is unfastened •Prohibits automation features if automatic emergency braking or lane departure prevention and warning systems are disabled Not terminating Semi-Autonomous Stop/Go and Adaptive Speed Technology upon manual braking creates an unsafe condition. I am still including this page simply because it reinforces the primary fact that Semi-Autonomous Stop/Go and Adaptive Speed Technology offers different programing related to resetting/reactivating the Semi-Autonomous Stop/Go and Adaptive Speed Technology. PLEASE NOTE: Each vehicle starting with Adaptive Speed Control and Step/Start set and operating at 20 plus MPH VehicleMAZDA - ILOOP VW - ID.4 TESL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an owner complaint filed with NHTSA (ODI #11577328). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11577328. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.