Verified government source

NHTSA complaint #11577351

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 JAGUAR F-PACE

Manufacturer

Jaguar Cars, Ltd.

Components

POWER TRAIN

Dates

Incident: 03/14/2024
Filed: 03/14/2024

Owner complaint summary

The center console gear shift has a lever to disengage the current gear to shift into another gear. However, if the lever isn’t fully pressed, the gear shift will still move, but the car remains in the original gear. So a driver may believe the shifted from reverse to drive (or vice versa) when it hasn’t. In theory, this lever should work like a manual transmission. One cannot shift gears in a manual without engaging the clutch fully. The automatic transmission/gear shift lever should work the same. In other words, the gear shift should not move/disengage unless the lever is fully pressed. Note: the vehicle (a former loaner vehicle) was recently purchased.

This is an owner complaint filed with NHTSA (ODI #11577351). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11577351. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.