NHTSA complaint #11578618

Owner complaint summary

The rearview camera system stopped functioning on about 2/29/2024. At around the same time, the front proximity sensor began to intermittently falsely indicate an object in the vehicle's path when there is no object, including when the vehicle is traveling at speed in the roadway with no other vehicles around. To date, this has not caused the vehicle to brake improperly. We purchased the car approximately three months ago. It is still under the manufacturer's original warranty. Note, the rear camera has been required by law since May 2018. The vehicle has a service appointment scheduled to resolve the problems. We anticipate that the camera issue and front proximity sensor problem will be resolved under warranty; however, the purpose of this complaint was to document the onset of the issues should the manufacturer fail their legal obligations under applicable state and federal laws. Thank you for your assistance.