Verified government source

NHTSA complaint #11579705

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 RAM 2500

Manufacturer

Chrysler (FCA US, LLC)

Components

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

Dates

Incident: 03/24/2024
Filed: 03/27/2024

Owner complaint summary

The contact owns a 2020 Ram 2500. The contact stated while driving at approximately 45 MPH, the contact swerved to the left to avoid crashing into a deer. The contact stated that when he attempted to return the vehicle to the right lane the vehicle's front end continued to turn to the left as the rear end of the vehicle spun out to the right. The contact stated that the vehicle hit the shoulder of the road on the right side, rolled once, and stopped. The vehicle had rolled onto the passenger side of the vehicle. The contact stated that no air bags inflated. The contact stated that the right side of the vehicle was dented and heavily scratched, and the right front and rear passenger doors were crushed, and the glass of the rear cab window was broken. The contact had not noticed any warning lights. The contact stated that he had bruises on the left side of his forehead and an abrasion on his right ear. The contact was driven to a local ER by a friend and had a CT scan performed and was released. The contact stated that a state trooper had written a report and issued a citation. The contact had the vehicle towed to his residence. The vehicle had not been diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The manufacturer was informed of the failure. The failure mileage was approximately 115,000.

Crash reported1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11579705). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11579705. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.