Verified government source

NHTSA complaint #11580426

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

ELECTRICAL SYSTEM,BACK OVER PREVENTION

Dates

Incident: 03/31/2024
Filed: 04/01/2024

Owner complaint summary

The contact rented a 2023 Lincoln Navigator. The contact stated that while driving at 65 MPH, the electronic systems became inoperable. The backup camera was inoperable. There were no warning lights illuminated. The contact called for Roadside Assistance. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 43,200. The VIN was not available.

This is an owner complaint filed with NHTSA (ODI #11580426). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11580426. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.