Verified government source

NHTSA complaint #11581617

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

UNKNOWN OR OTHER

Dates

Incident: 05/16/2023
Filed: 04/07/2024

Owner complaint summary

In May of 2023, my house burnt down. We were in it at the time when the smoke detector went off. When I opened the door from to kitchen to the garage, I saw flames shooting up at the front of my car. The fire was so intense at that moment, I knew all we could do was flee the house. I grabbed my wife and we ran out the front door. You do not have a recall listed for my vehicle, but Hyundai lists two. The first one listed can potentially cause a fire. Both recall maintenance was performed on my car. I sincerely believe that the car was the cause of the fire. Since it had been sitting in my garage for approximately four hours, the engine wasn't hot. I had it regularly serviced at the local Hyundai dealership. There were multiple fire investigators, including one from Hyundai. Here is the recall information. Recall 195Recall2016-2021 TUCSON (TL) ABS FUSE KIT INSTALLATION AND SOFTWARE UPDATEDec 21, 2020 Service Campaign 966ServiceCAMP 966 - ENGINE MONITORING LOGIC - VARIOUS MODELSMay 23, 2022

Fire reported
This is an owner complaint filed with NHTSA (ODI #11581617). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11581617. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.