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NHTSA complaint #11581765

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 CHRYSLER 300

Manufacturer

Chrysler (FCA US, LLC)

Components

STEERING,SERVICE BRAKES, HYDRAULIC

Dates

Incident: 04/04/2024
Filed: 04/08/2024

Owner complaint summary

The contact owns a 2019 Chrysler 300. The contact stated while driving at 55 MPH on a curvy road, the steering wheel locked inadvertently. There was no warning light illuminated. The contact stated he was unable to steer the vehicle. Additionally, the vehicle failed to respond while depressing the brake pedal and hit a road sign. The air bags did not deploy. The contact stated that he turned off and restarted the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an auto body repair shop. The contact sustained bruises and soreness on the right hand, but did not seek medical assistance. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 44,000. The VIN was not available.

Crash reported1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11581765). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11581765)Back to reports

Official record ID (ODI): 11581765. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.