Verified government source

NHTSA complaint #11581838

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 TOYOTA COROLLA

Manufacturer

Toyota Motor Corporation

Components

ENGINE

Dates

Incident: 03/14/2024
Filed: 04/09/2024

Owner complaint summary

The engine coolant bypass valve circuit short to battery or open and lower hose - Trouble Code - DTC: P268115. The error message "Engine Maintenance Required - Visit Your Dealer" was consistently popping up and I couldn't see my speed or dash or how many miles I had till empty even after acknowledging the message and pressing ok & back. It would stay on while my car was on no matter what. I couldn't use or see any of my information on my dash. The problem has come up multiple times by different people in the auto forum and I was warned that I would have to replace it again in 15 months. There was no light that came on on my dash just the message that would pop up and block my speed so I couldn't see how fast I was going or when I was going to be out of gas. I'm not sure if it's been inspected by the manufacturer. It first appeared after 3 years of owning my brand new car. I was very shocked that I already needed to replace a part in my engine after only having and driving my car for a short amount of time and 30,000 miles on it. It was an expensive part and caused me to have to guess how fast I was going while driving as I couldn't see or get the message to go away even after acknowledging it. I took it to Toyota and they told me the only way to get the notification to go away was to replace it but they did tell me that they have recently had multiple cars come in with the same issue. I had to drive my car in danger as I couldn't immediately afford to pay to get it fixed right away and was in college away from home and didn't have enough time to leave my car in the shop.

This is an owner complaint filed with NHTSA (ODI #11581838). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11581838. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.