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NHTSA complaint #11582108

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

POWER TRAIN,ENGINE

Dates

Incident: 04/10/2024
Filed: 04/10/2024

Owner complaint summary

2 Issues: Transmission shifts hard between 35-50mph and 50-60mph. Dealership accused me of utilizing improper gas which is not factual; this car has only received the recommended premium octane gas since I purchased it as a Certified Pre-Owned vehicle. Recall: vehicle is currently under crank shaft recall. In the original notification, Acura stated parts would be available in April. Per the Acura dealer, Acura told them parts will not be available until October. This timeline is unacceptable for such a serious safety recall (risk of fire/crash). I feel unsafe driving this car and am worried I will not get fair market value with the recall still open.

This is an owner complaint filed with NHTSA (ODI #11582108). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11582108)Back to reports

Official record ID (ODI): 11582108. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.