Verified government source

NHTSA complaint #11583537

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 HONDA CR-V

Manufacturer

Honda (American Honda Motor Co.)

Components

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

Dates

Incident: 04/17/2024
Filed: 04/17/2024

Owner complaint summary

Hello I have been so upset with Honda. I’ve owned many Hondas and other cars in my past and never had any problems. I would tell anyone to buy a Honda until now. My daughter has been driving my car and she said it smelled bad and all the lights kept coming on. We took it to a mechanic and at that time they didn’t really see anything wrong with it. My daughter kept driving it and we found out about the recall and called to have that fixed and they said they don’t have the part and they don’t know when they will get it. Well that was upsetting because we felt that was an issue with the car and we didn’t understand why they couldn’t just order the part give us something else to drive until they got it in but no such luck. The last time I talked to Honda in Marion, Ohio they said I didn’t need the part but clearly that is wrong. Well the part I’m the most upset about is my daughter could have died driving down the road and all the lights came on in the vehicle and it would not drive while she’s out in the middle of nowhere scared half to death. We get the vehicle to Honda and they say it’s the fuel injectors. I’m like no one’s fuel injectors go out. Well I look it up and it’s a huge problem for Honda and they just don’t want to pay to have them replaced. It has cost me $2000 and had to get another car to drive and my Honda still isn’t driving very good and still no recall fixed. This is wrong! I am very disappointed in Honda and shocked. What can I do about this situation?

This is an owner complaint filed with NHTSA (ODI #11583537). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11583537. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.