Verified government source

NHTSA complaint #11584305

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 HONDA CR-V

Manufacturer

Honda (American Honda Motor Co.)

Components

STEERING,FORWARD COLLISION AVOIDANCE

Dates

Incident: 04/20/2024
Filed: 04/21/2024

Owner complaint summary

Honda has all these controls on their steering wheel that can accidentally be turned on, even while driving, and have any of those adaptive functions suddenly start working. For example, twice already I was driving and somehow the "Lane Keeping Assistance" turned on. My steering wheel was shaking and I couldnt control it, get it to stop. It frightened me & the first time I pulled over on the side of the road thinking my cars tie-rods have broken. It did it again last night and I was really frightened. My husband reached over & turned it off. He said I must have turned it on while holding the steering wheel. I had another function "Lane Depature warning" turn on when I was trying to switch lanes. I was fighting with the steering wheel. The paddles on the wheel are also a hazard. I reached for the turn signal & hit a paddle. I dont know what the hell these do & I was freaking out thinking what did I just turn on now that we make me lose control of the car. These functions should not be something that can be turned on once the car is started. I have never had any issues with cruise control on any car I own. I really do not like this car. I'm scared. I will need to drive my husbands mercedes because I fear the Honda CRV. I cant return the car. How many people have been in accidents or killed because they functions can turn themselves on without the driver knowing they did. This is not a nuisance, this is a accident waiting to happen. Please, something needs to be done. I spent $40K on a disaster. Thank you

This is an owner complaint filed with NHTSA (ODI #11584305). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11584305. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.