NHTSA complaint #11584824

Owner complaint summary

I am started to lease this car in August 2024. After 2 weeks, the car just halted, unable to move. Luckily this happened in my driveway. It took BMW more than 1 month to repair this. They had to change the combined charging unit with a different part number (upgraded part). At that time the car had roughly 200 miles on the odometer. In February of this year (2024), the car had a drivetrain fault, related to high voltage batteries. That time, it was still drivable but it did spend 2 more weeks at the dealership. Three weeks ago, I had another catastrophic failure with the car halting suddenly. This time, I was not as luck as the first time. It happened away from home. With no power at all, I was able to somehow park the vehicle. It got towed to the dealership again. I don’t have a diagnosis for this case. What they told me is that they thought that this problem with my electric engine was fixed. Last week, after BMW North America instructing the dealership on how to presumably fix the car, the dealership told me that they were told to halt any repairs until further notice. I am left waiting. Even if they think that they may have fix the problem, it seems that bmw does not really know how to address it. There are many such complaints about this specific model on various boards, complaints about high voltage problems, complaints about combined charging units that are defective, complaints about these drivetrain faults and malfunctions. Yet, there are no recalls. I am trying to get this car replaced but I am afraid that it will require a lengthy and expensive legal battle. Please consider looking into it. You will find many customers like me with this model. Having a car halting like this for no apparent reason, without any warning is pretty dangerous. Many thanks.