NHTSA complaint #11588128

Owner complaint summary

The contact owned a 2020 Dodge Charger. The contact stated that while driving at 12 MPH and attempting to complete a right turn, the vehicle suddenly began to jerk left to right. As a result, the contact briefly lost control of the vehicle, coming to a complete stop after colliding with a pole that pierced through the vehicle and protruded out from the center console. Upon exiting the vehicle, the contact observed flames emanating from the engine compartment. Local fire services were not called, as the fire had dissipated on its own. The air bags did deploy, but the contact stated that the left curtain side air bag failed to fully deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was not filed. A police report was filed, and injuries were reported. The contact transported himself to an area hospital and was treated for a minor concussion and a laceration to his left leg. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.