Vehicle
2024 HYUNDAI TUCSON
Manufacturer
Hyundai Motor America
Components
UNKNOWN OR OTHER
Dates
Incident: 05/11/2024
Filed: 05/13/2024
Owner complaint summary
•What component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a Washington DC street on Saturday [XXX] when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •How was your safety or the safety of others put at risk? The car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t there it could have continued on the sidewalk and struck a pedestrian or of the houses beyond the tree. •Has the problem been reproduced or confirmed by a dealer or independent service center? No. I reported it to the dealer the day it happened. They said I needed to take it to their service department to be looked at. The facility is closed on weekends – and I will take it in for inspection today, [XXX]. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there was no warning that indicated there was a problem. After the incident, the car reported the front passenger side parking camera was obscured or broken (this was from the impact with the tree). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Official record ID (ODI): 11588388. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.