Verified government source

NHTSA complaint #11589242

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

EXTERIOR LIGHTING

Dates

Incident: 05/17/2024
Filed: 05/17/2024

Owner complaint summary

Rear taillamp goes out and is a safety issue , it is a known issue, there is a similar problem with years 2021 and above and a recall was issued , water gets in the light and causes problems , it also causes the license plate light to go out in which a cop can stop you and issue you a ticket , the light has failed in all sorts of ways that can be a safety issue in the day or night , it's all over the forums and general internet, my light has water and is starting to fail as well as the license plate light , I asked a police officer and was told if stopped they may issue me a ticket , im disabled with issues in my arm and can no longer be able to be handy with tools , seeing this is a widespread issue and a recall has been issued for other years why has this 2020 and previous years have been overlooked , it is a Hazzard if you cannot see rear taillights and if your vehicles plates cannot be seen by traffic cameras for bridges, tolls or street cams for various reasons that can include security issues as well as safety.

This is an owner complaint filed with NHTSA (ODI #11589242). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11589242. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.