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NHTSA complaint #11589873

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

UNKNOWN OR OTHER

Dates

Incident: 05/03/2024
Filed: 05/21/2024

Owner complaint summary

The key fobs aren't working ,vehicles are locking children inside and users are having to use manual key inside key fob to open..alot of people are not aware of key..this is a huge saftey issue with summer coming..we were in school drop off with 2 special ed kiddos and the car locked and would not unlock and when you go to the forum many many parents having kids locked inside cars... this started happening after the last computer update on my vehicle..dealer is attempting to fix friday but definitely a issue on a vehicle only 8 months old.

This is an owner complaint filed with NHTSA (ODI #11589873). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11589873)Back to reports

Official record ID (ODI): 11589873. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.