NHTSA complaint #11590040

Owner complaint summary

I was driving with shade closed and AC on for around 4hours since 6am from Alexandria - Lousiana. When I arrive in Dallas - TX I decided to open the shade from my sunroof glass and less than 1 minute as I open i heard and noise like a small explosion and saw a hole in my sunroof glass. The glass start to crack. Same moment I closed my shade and reduce my speed. I was 6 minutes from my Hotel. When I stop the car I saw that sunroof glass was in direction from inside to outside the car. Looks clearly that the explosion happened from inside to outside the car. I called to Mitsubishi Road Service and they sent a tow truck to send my car to Don Herring Dealer. After 3 days Mitsubishi called me and told by according pictures it was a rock that hit my glass and broken and they dont have nothing to do. Don Herring Dealer in Texas and Sport Mitsubishi in Orlando both of them assume that dont have any real evidence that was a rock because the glass exploded direction it was to up - showing that happened from inside to outside. I went to Safelite Glass company too and they told the same. As it is tempered glass must be broken in small pieces completely or total fallen inside the car. This looks like when I open the shade and because inside the car was too cold and outside was too hot had some thermical shock and sunroof glass not hold this situation.