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NHTSA complaint #11590885

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

AIR BAGS

Dates

Incident: 05/13/2024
Filed: 05/27/2024

Owner complaint summary

On [XXX], 2024, a pickup truck ran a red light at 55+ miles per hour and struck the front left quarter panel of our 2023 Buick Enclave as we were pulling into an intersection. Our car was totaled with the entire front end of the car being severely damaged. The front end of the car, both quarter panels, bumper and engine compartment were crushed. - NO airbags deployed. - Both my wife and I were injured. She has a fractured vertebrae and right knee and leg hurt. I have a broken left clavicle, five broken ribs and a hematoma on my left leg. No airbag warning or alerts on dashboard. - I reported the accident to General Motors but no one yet assigned - GM case #: [XXX]. - No complete police report has been provided yet. Police provided link to Crash doc website with insurance info. ...(report uploaded) - vehicle totaled; repair estimate provided by USAA, but looks incomplete and inaccurate...a lot of repair needed not listed (report uploaded) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Crash reported2 injuries reported
This is an owner complaint filed with NHTSA (ODI #11590885). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11590885)Back to reports

Official record ID (ODI): 11590885. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.