Verified government source

NHTSA complaint #11591174

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 HONDA CR-V

Manufacturer

Honda (American Honda Motor Co.)

Components

ELECTRICAL SYSTEM

Dates

Incident: 05/28/2024
Filed: 05/28/2024

Owner complaint summary

With keyless transmitter in my possession…Intermittent Attempts to start the vehicle can be almost impossible due an extremely firm brake pedal with high resistance. First attempt.. extremely firm brake pedal with high resistance…pressing the start button… no results. Second attempt brake pedal will have a slight “give” .. pressing the start button only results in all dash warning/ inspection lights illuminating. Third attempt usually results in the vehicle starting normally. In an attempt to remedy the problem… I have replaced the start/stop button… problem still persists. Have read numerous articles and posts in forums and on the internet that other owners of various Honda models with the push button start switches experiencing the same issue. I have contacted my local Honda dealer… they state to date they have not had any customer reports of this problem … However… …. contacting an independent Honda repair shop reveals they in fact have had customers report this issue. When this happens… there is no warning… no illumination of DTC lamps on the dash… intermittent… but very concerning

This is an owner complaint filed with NHTSA (ODI #11591174). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11591174. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.